InnoWell is a joint venture between the University of Sydney and PwC.
InnoWell is developing a nationally accessible online system that will better coordinate existing online and offline mental health services to allow for a more integrated approach to addressing the mental health needs of all Australians. This system is called the Synergy Online System.
InnoWell is committed to ensuring the privacy of the personal information we collect and hold in the course of interacting with you, in undertaking our projects, working or interacting with clients, our partners, researchers or Universities or any other person who may access our website.
Collection of Information
We only collect personal information where necessary and relevant so that we can provide our services and conduct research. The nature of personal information that is held by us will vary depending on the nature of your interaction with us. Generally, the collection of your personal information will be necessary for us to provide a service to you and where applicable, other purposes that you would reasonably expect or to which you have consented.
The kinds of information we collect and hold may include:
• Name and contact details including email address, phone number or other relevant information;
• Identification proof if required;
• Skills, qualifications, career history and employment details if required;
• Supporting documentation;
We may collect personal information in a variety of ways including (but not limited to):
• phone, text;
• forms completed and provided to us in hard copy or electronically, fax;
• social media, mobile Apps, newsletters;
• from researchers.
You may browse our sites without telling us who you are or revealing any information that personally identifies you. We may also collect website and App statistics (which includes pages accessed and search terms used) but this information is not identifiable.
Use and disclosure
We use and disclose your information only to fulfil the purpose for which it is collected. If you do not provide some or all of the personal information requested, we may not be able to offer you our services or provide you with information you may request from us. We will usually collect your personal information directly from you. Sometimes, we may need to collect information about you from a third party but will only do this if you have consented for us to collect personal information in this way.
We can only disclose your personal information to someone else without your consent in very limited circumstances. These circumstances are set out in the Privacy Act, and can include where we reasonably believe it is necessary to prevent or lessen a serious threat to the life, health, or safety of yourself or another person.
We will only collect personal information through our website if you provide it, including an email address, name and other contact details if you transmit these to us electronically in an email message or through a web page form.