Global, 21st century digital solutions for mental health and wellbeing

About our Platform


The health context

The mental health system in Australia has not been delivering the best outcomes because a lack of resources, barriers to access and episodic care are leading to under-treatment or over-treatment. With our growing understanding of mental health, we know that having a better holistic understanding of the individual, as well as adequate support for clinicians and services providers, can ensure the right resources are efficiently and effectively allocated to where they’re needed. This is a conversation InnoWell is leading. Our Platform empowers the individual to collaboratively manage their health and wellbeing with their clinician, minimises variability in care provision between health professionals and service providers by using evidence-based research and data, and uses innovative technologies to overcome the traditional barriers of geographical location and time.  

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How does the Platform work?

The Platform makes the person seeking care and the clinician equal partners in care, promoting self- management, early intervention, and facilitating the appropriate matching of care to the person’s needs. Co-designed by people with lived experience of mental ill health, researchers, and technology developers.

It brings together apps, etools, data sharing, and video access to health services. The platform enables our service partners to enhance their own service quality, link with other complementary service providers, track health and social outcomes, and bring integrated, high quality and personalised service offerings to the person seeking care. The Platform promotes the right care, delivered at the right time, by using the person’s insights and feedback to tailor resources and care options to their needs.

How does the InnoWell Platform support the individual, clinicians and service providers?

InnoWell offers individuals more confidence in being able to get the right care at the right time, by putting them at the centre of their care, building trust, better coordination and access.

InnoWell makes it possible for clinicians to collaborate better with individuals in their care and other specialists to improve outcomes through data and digital access to patients and clinicians.

Service provider
InnoWell is transforming the mental health system from a broad model of care to person-centred care. This approach supports the individual in building their own capacity, allows the service to efficiently allocate resources and uses research, data and digital access to drive effective outcomes across the sector.

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