Global, 21st century digital solutions for mental health and wellbeing

InnoWell delivers digital health solutions to promote mental fitness and ensure that people receive the right care at the right time.

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InnoWell is a joint venture between The University of Sydney and PricewaterhouseCoopers (PwC) which aims to transform mental health care in Australia and around the world. Through research and development, we seek to redesign health systems to better meet the holistic needs of people across the lifespan. InnoWell delivers digital health solutions to promote mental fitness and ensure that people receive the right care at the right time. We do this by using innovative co-design methodologies that engage all members of the community to integrate lived experience, the health sector, research evidence and product design knowledge into our digital solutions.

InnoWell received funding from the Australian Government under the Digital Mental Health Program for Project Synergy to enable it to further develop and enhance the construction of their digital platform. Project Synergy is a series of service implementation trials in which the technology and content is customised and adapted to meet specific population needs, and incorporates the learnings from each trial to ensure continuous improvement of the platform. The trials will also  ensure InnoWell creates a functional and effective platform that can be taken to market. InnoWell’s market offering ranges from wellbeing through to access to clinical care. The platform is not a static set of tools, rather it is a responsive and dynamic digital portal that connects the individual and the clinician and provides tailored engagement.

A new way to mental fitness

Recent statistics released by the World Health Organisation indicate that approximately 1.1 billion people experience a mental and/or substance use disorder worldwide over a 12 month period (WHO, 2016); this equates to 1 in 4 people globally experiencing a mental health illness. In Australia, approximately 20% of the adult population will experience a mental health issue and 45% of people can expect to experience a mental illness in their lifetime. Many more people experience undiagnosed mental health issues, and the rate of mental health problems in young people is dramatically increasing.

In Australia, access to mental health services is often hindered by a range of barriers, including geography, funding and allocation of resources, making it difficult for people to seek the care they need.

InnoWell is looking to change this.

Current research indicates that people want to manage their own mental health and wellbeing; however, they often feel overwhelmed with all the available options and need help to find what treatment and level of support is right for them. 

Our unique co-design process draws on the real-life experience of our Lived Experience Advisory Function, evidence-based research and development driven by The University of Sydney’s Brain and Mind Centre, and PwC’s expertise in strategy and consulting.

InnoWell is not a service provider; rather, InnoWell aims to become the key mental health eplatform provider in Australia. The platform being developed by InnoWell will be a portal to real-time assessment, tailored care and self-managed resources. 

InnoWell wants to make mental health services readily available to all Australians, no matter when or where they’re needed, aiming to bring tech-enabled resources into mental health services, workplaces, insurers, schools and universities.