Tim Duncan - Head Of Engineering at InnoWell

Tim Duncan – Head Of Engineering at InnoWell

Staff Interview: Tim Duncan

We recently sat down with Tim Duncan – Head Of Engineering at InnoWell , to find out more about his role at InnoWell, passion for technology and his involvement in the upcoming Olympics in Tokyo.

How long have you worked at InnoWell?
Only since April – I joined at the start of the whole COVID thing.

Can you tell me more about your role and background?
My entire working life has involved technology, but have I worked in many different industries during my career – Banking, Telecoms, Service, Health Insurance, AdTech and Media to name a few. I have been a developer, an architect, a manager of people, and also owned my own business. I have done a lot of different things which has given me a pretty broad perspective on most things in IT.

My role at InnoWell is Head of Architecture. Architecture, in my view, is not just about technology. It is the combining of technology with people and processes to get the best outcome for the organisation. It is about making sure that we as an organisation are best placed to take the next step – whether that is building new features and rolling them out to customers, or taking entire new products to market. Architecture helps to ensure we can do well now, but also helps to prepare for the future.

What did you do before working at InnoWell?
My immediate job before InnoWell was working in a startup that got funding from a big media group. Through that investment, I ended up working at a TV network to help build out their digital streaming platform. I was part of a great tech team whose job is to get the platform ready for the Olympics in Tokyo. It is estimated that their platform will need to support 1 billion minutes of video during the Olympic Games, making it the most watched digital event in Australian history.

What do you like most about working in the health / technology space?
You just have to look around you when you walk down the street. Every person has a device on them (or even in their face) as they walk along. People are interacting with technology constantly and making it important in how they connect with the world. The Health industry should be looking at how to engage people using technology to improve their interactions, making it easier to get help and information and to improve outcomes. I like that InnoWell is doing exactly that.

How would you describe the work environment at InnoWell?
I have never been to the office and have spent the first months working out of my own house. It is great that the commute is so short but I really miss interacting with people face to face. Zoom just isn’t the same.

What makes InnoWell a great place to work?
I knew InnoWell was going to be a great place to work from my very first day. Joining during the COVID crisis meant that my whole onboarding had to take place remotely and it was so smooth. The team had it all perfectly orchestrated. My laptop was couriered, I was introduced to everyone over Zoom and felt part of the team right away.

If you could visit anywhere in the world you’ve never been, where would you go?
I have never been to Africa. I would love to go on a conservation safari and see all the amazing animals and beautiful landscapes.

What’s something about you that would surprise most people?
As a kid, and even into my teens and twenties, I was never a runner. Amazingly, I discovered running at the age of 30. Now I love to run, mostly long distances, and try to do a couple of half marathons and the Cit2Surf every year.

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