InnoWell mental health covid19

How your health service can best support individuals during COVID-19

Due to the effects of COVID-19, we know many Australians are feeling uncertain and anxious about their future. This can have a major impact on a clients’ mental health and wellbeing.

At InnoWell, we combine research, digital innovation, commercial insights, and the perspectives of people with lived experience – ensuring everyone receives the right care at the right time.

Our work is underpinned by over 10 years of research by The University of Sydney’s Brain & Mind Centre.

Below is a quick overview of how the InnoWell Platform can help and support your service during the COVID-19 pandemic and beyond.

1. Face-to-face digital care solution

Overcome the barriers of distance by providing support and coordinated care to your clients, wherever they are with our video feature. Personalise care for clients using the InnoWell Platform’s video function regardless of distance or location. Through the InnoWell dashboard, you can continue to support care and discuss healthcare needs.

Mental Health Video Service

Clients can complete relevant psychometric assessments, monitor progress with their care provider and evaluate treatment outcomes, allowing personalised care through video. Find out more.

2. Improve triage and wait times

Our online clinical tool helps enhance assessments and improve both triage and wait times. The InnoWell Platform, provides health professionals and service providers with an online clinical tool to enhance assessment. We empower clients to design, and measure their own mental health plan in partnership with their health professional.


3. See the whole picture

Access real-time data and innovative features. The InnoWell Platform has a range of powerful tools that enable health professionals to provide timely and accurate care.

InnoWell Mental Health Tool

  • Accessible from anywhere at any time.
  • Safe and secure video function to provide face to face care
  • Track and monitor progress over time.
  • Multi dimensional assessment with an open channel between health professionals and clients. 

4. Powerful insights and measurable outcomes

At InnoWell, we’re passionate about enabling health professionals to improve service delivery and outcomes for their clients. See how the InnoWell Platform can benefit your service.

InnoWell Platform features

Early identification:
Earlier identification and follow up with clients who have suicidal thoughts & behaviours.

Triage reduction time:
Reduction in the time that a person is triaged into appropriate care.

Service waitlist improvement:
Triaging is anticipated to ease various waitlists in service – current waitlist for psychology (6-8+ weeks).

Instant access from anywhere:
Access mental health support immediately via a range of care options including apps & e-tools.

Tracking of outcomes over time:
Rapid detection of non-improvement or deterioration.

Access to a suite of curated online apps / e-tools:
Get support from other providers, including online peer and other support services.

Fast data sharing:
Easily export data to appropriate medical records systems.

Interested to know more? 

To see how we can help benefit your service, please complete the form below. A member of our customer success team will contact you within 48hrs.

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