InnoWell - Education and Training Platform

Introducing the Education and Training portal

We know that maintaining a quality service for clients is top of mind for healthcare organisations right now as they adapt their working arrangements to slow the spread of COVID-19.

At Innowell, we are acutely aware of the stress and uncertainty that the COVID-19 pandemic is causing within the Australian community.

The impact to people’s health and wellbeing and indeed our way of life is unprecedented.

We are committed to supporting our customers and your services during this time of uncertainty. Our customer success, support and education teams are standing by to help you with any needs.

To help, we’re pleased to announce the launch of our new education and training portal for the InnoWell Platform.

It’s the fastest way to help you get up to speed and tap into the full potential of the InnoWell Platform. Simply browse through the headings and articles or search for the information you specifically want to know.

How does it work

With 6 detailed knowledge categories, we have your training and education needs covered. Once logged in, you will have complete access to the following knowledge categories.

  1. User guides
  2. Implementation support
  3. Clinical Concepts
  4. The individual experience
  5. Research and data
  6. InnoWell features

We hope you enjoy using the new Education and Training portal.

How can I access it?

1) Sign on with your user role to the InnoWell Platform
2) Click on the menu icon
3) Click Resources > Education and Training

Here’s an example:


Is it free?

It is free. is all part of our service to you.  We value your work in health and mental health support.  Through we give you access to all the information you need to use InnoWell and optimise service delivery and care in your practice.

How frequently is it updated?

We’re constantly updating the portal.  It’s the best way to learn about our new product features, latest insights and performance enhancements. All designed to help you deliver the right care at the time right time.

Where can I send my feedback or suggestions?

We value your feedback. If there is something more you want to know, a question you need to ask, you can rate an article, write a comment or send us an email.